[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1611773375047{margin-top: 100px !important;margin-bottom: 50px !important;}” z_index=””][vc_column][vc_column_text]<\/p>\n
[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1611771478207{margin-bottom: 50px !important;}” z_index=””][vc_column][vc_column_text css=”.vc_custom_1611771659518{margin-bottom: 20px !important;}”]Chatter Research Inc. (\u201cChatter<\/strong>\u201d, \u201cWe<\/strong>\u201d, \u201cUs<\/strong>\u201d) has created this privacy statement (\u201cStatement<\/strong>\u201d) in order to set out how we collect, use, and disclose personal information through the Chatter Research Services (as those terms are defined in our Terms of Service).[\/vc_column_text][vc_column_text]The privacy of our users is of great importance to us. By using the App or the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Statement and you hereby consent to the collection, use and disclosure of your personal information in accordance with this Statement.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1611771450436{margin-bottom: 50px !important;}” z_index=””][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][vc_column_text css=”.vc_custom_1611771629796{margin-bottom: 20px !important;}”]This Statement covers our collection, use and disclosure of information about identifiable individuals (\u201cPersonal Information<\/strong>\u201d), particularly those individuals who volunteer to complete surveys of our clients (our \u201cClients<\/strong>\u201d).[\/vc_column_text][vc_column_text]This Statement does not apply to the practices of companies that we do not own or control, including those practices of our Clients. We do not knowingly collect or solicit Personal Information from anyone under the age of 13 or knowingly allow such persons to register for the Services.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1611771450436{margin-bottom: 50px !important;}” z_index=””][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][vc_column_text css=”.vc_custom_1611771712949{margin-bottom: 20px !important;}”]2.1 Client Account Information \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/strong><\/p>\n In order to use certain aspects of the Services, our Clients and their end users may be required to have a valid Chatter account to log in to the App (\u201cAccount<\/strong>\u201d). When our Clients register for the Service, we generally collect only business contact information, including the company name and address. However, Chatter may collect personal information of Client employees, technicians or other personnel from our Client, with permission from the Client, if necessary to provide Services.[\/vc_column_text][vc_column_text]2.2 End User Data<\/strong><\/p>\n When end users of our Clients, such as retail customers (\u201cEnd Users<\/strong>\u201d), engage in a Chatter survey, Chatter will collect the End User\u2019s cell phone number in order to administer the survey and provide the results to the relevant Client for which the survey was conducted. <\/strong>The cell phone number may also be used by our Client to contact an End User to respond to an End User request or resolve a customer service matter. When End Users respond to survey questions, the responses are also collected for analysis and sharing with our Clients.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1611771450436{margin-bottom: 50px !important;}” z_index=””][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][vc_column_text css=”.vc_custom_1611771712949{margin-bottom: 20px !important;}”]2.1 Client Account Information \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/strong><\/p>\n In order to use certain aspects of the Services, our Clients and their end users may be required to have a valid Chatter account to log in to the App (\u201cAccount<\/strong>\u201d). When our Clients register for the Service, we generally collect only business contact information, including the company name and address. However, Chatter may collect personal information of Client employees, technicians or other personnel from our Client, with permission from the Client, if necessary to provide Services.[\/vc_column_text][vc_column_text]2.2 End User Data<\/strong><\/p>\n When end users of our Clients, such as retail customers (\u201cEnd Users<\/strong>\u201d), engage in a Chatter survey, Chatter will collect the End User\u2019s cell phone number in order to administer the survey and provide the results to the relevant Client for which the survey was conducted. <\/strong>The cell phone number may also be used by our Client to contact an End User to respond to an End User request or resolve a customer service matter. When End Users respond to survey questions, the responses are also collected for analysis and sharing with our Clients.[\/vc_column_text][vc_column_text]Personal Information collected by the App is aggregated and anonymized by Us to create aggregate statistical data (\u201cStatistical Data<\/strong>\u201d) which we use to provide analytics to our advertisers and to improve the Services, including improving proprietary machine learning algorithms. The Statistical Data does not include any Personal Information.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1611771450436{margin-bottom: 50px !important;}” z_index=””][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][vc_column_text css=”.vc_custom_1611771803519{margin-bottom: 20px !important;}”]Chatter stores its data, including Personal Information, on servers located in the United States and Canada. By submitting information, you agree to this transfer, storing or processing of your Personal Information in the United States and Canada. You acknowledge and agree that your Personal Information may be accessible to law enforcement and governmental agencies in Canada under lawful access regimes or court order.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1611771450436{margin-bottom: 50px !important;}” z_index=””][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][vc_column_text css=”.vc_custom_1611771835619{margin-bottom: 20px !important;}”]4.1 Disclosure of Survey Results to Client<\/strong><\/p>\n Chatter conducts surveys on behalf of its Clients. Accordingly, all Personal Information provided to Chatter by an End User, including name, contact information, profile picture, survey feedback about the Client and location where End User visited Client (e.g. retail store location), is provided to the specific Client for which the survey was conducted.[\/vc_column_text][vc_column_text css=”.vc_custom_1611771842084{margin-bottom: 20px !important;}”]Chatter then compiles End User information and creates analytics reports that are shared with the Client.[\/vc_column_text][vc_column_text css=”.vc_custom_1611771855682{margin-bottom: 20px !important;}”]4.2 Disclosure of Statistical Data<\/strong><\/p>\n Chatter discloses aggregate Statistical Data to its partners and clients, such as advertisers and other third parties, who may use the data for business purposes. This information does not include any Personal Information or otherwise identify any individual End Users.[\/vc_column_text][vc_column_text css=”.vc_custom_1611771864762{margin-bottom: 20px !important;}”]4.3 Service Providers and Business Partners<\/strong><\/p>\n We may from time to time employ other companies and people to perform tasks on our behalf and need to share Personal Information with them to provide the Services to you. Unless we tell you differently, such third parties do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. This includes third-party companies and individuals employed by us to facilitate our Services, including database management, web analytics and general improvement of the Services, and businesses who engage our Services (to the extent provided for above).[\/vc_column_text][vc_column_text css=”.vc_custom_1611771875807{margin-bottom: 20px !important;}”]4.4 Business Transfers<\/strong><\/p>\n If we (or substantially all of our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information may be made available or otherwise transferred to the new controlling entity, where permitted under applicable law.[\/vc_column_text][vc_column_text css=”.vc_custom_1611771884488{margin-bottom: 20px !important;}”]4.5 With Your Consent<\/strong><\/p>\n If we need to use or disclose any Personal Information in a way not identified in this Privacy Statement, we will notify you and\/or obtain your express consent as required under applicable privacy laws.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1611771450436{margin-bottom: 50px !important;}” z_index=””][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][vc_column_text css=”.vc_custom_1611771923034{margin-bottom: 20px !important;}”]You are also responsible for helping to protect the security of your Personal Information.\u00a0 For instance, never give out your email account information or your password for the Services to third parties.[\/vc_column_text][vc_column_text css=”.vc_custom_1611771914531{margin-bottom: 20px !important;}”]The security of your Personal Information is important to us.\u00a0 We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment.\u00a0 We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us.\u00a0 We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1611771450436{margin-bottom: 50px !important;}” z_index=””][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][vc_column_text css=”.vc_custom_1611771940940{margin-bottom: 20px !important;}”]We will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you.\u00a0We keep End User\u2019s cell phone numbers for as long as the relevant Client is a Client of Chatter. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained Personal Information will remain subject to the terms of this Privacy Statement.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1611771450436{margin-bottom: 50px !important;}” z_index=””][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][vc_column_text css=”.vc_custom_1611771982084{margin-bottom: 20px !important;}”]We will make every reasonable effort to keep your Personal Information accurate and up to date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate.\u00a0 As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information.\u00a0 Having accurate Personal Information about you enables us to give you the best possible service.[\/vc_column_text][vc_column_text css=”.vc_custom_1611771972192{margin-bottom: 20px !important;}”]You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information.\u00a0 Upon receipt of your written request, we will provide you with a copy of your Personal Information, although in certain limited circumstances, and as permitted under law, we may not be able to make all relevant information available to you, such as where that information also pertains to another user.\u00a0 In such circumstances we will provide reasons for the denial to you upon request.\u00a0 We will endeavor to deal with all requests for access and modifications in a timely manner.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1611771450436{margin-bottom: 50px !important;}” z_index=””][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][vc_column_text css=”.vc_custom_1611772240778{margin-bottom: 20px !important;}”]Questions regarding this Statement or Chatter\u2019s privacy practices should be directed to \u00a0privacy@chatterresearch.com.<\/p>\n Last Updated: May 2, 2018[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1611771450436{margin-bottom: 50px !important;}” z_index=””][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][vc_column_text css=”.vc_custom_1611772211558{margin-bottom: 20px !important;}”]We may amend this Statement from time to time. Use of Personal Information we collect is subject to the Statement in effect at the time such information is collected, used or disclosed. If we make material changes or changes in the way we use Personal Information, we will notify you by posting an announcement on our App or Services or sending you an email prior to the change becoming effective. You are bound by any changes to the Statement when you use the App after such changes have been first posted.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":" [vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1611773375047{margin-top: 100px !important;margin-bottom: 50px !important;}” z_index=””][vc_column][vc_column_text] Chatter Privacy Statement [\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1611771478207{margin-bottom: 50px !important;}” z_index=””][vc_column][vc_column_text css=”.vc_custom_1611771659518{margin-bottom: 20px !important;}”]Chatter Research Inc. 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WHAT DOES THIS STATEMENT COVER?<\/strong><\/h3>\n
<\/h3>\n
2.COLLECTION AND USE OF \u00a0PERSONAL INFORMATION AND OTHER DATA<\/strong><\/h3>\n
2.COLLECTION AND USE OF \u00a0PERSONAL INFORMATION AND OTHER DATA<\/strong><\/h3>\n
3.STORAGE LOCATION AND TRANSFER OF PERSONAL INFORMATION<\/strong><\/h3>\n
4.DISCLOSURE OF PERSONAL INFORMATION WITH THIRD PARTIES<\/strong><\/h3>\n
5. Security<\/strong><\/h3>\n
6. Retention<\/strong><\/h3>\n
7. <\/strong>ACCESS, CORRECTION AND ACCURACY \u00a0<\/strong><\/h3>\n
9. ADDITIONAL INFORMATION<\/strong><\/h3>\n
8. CHANGES TO THIS\u00a0STATEMENT<\/strong><\/h3>\n